Privacy Policy

Last updated: November 2024

Look, we get it - nobody really enjoys reading privacy policies. But we're gonna be straight with you about how we handle your info because transparency matters.

Who We Are

Kytheron Quinthar Architectural Domains is a Toronto-based studio that's been helping folks design sustainable spaces and restore heritage buildings. We're located at 1247 Queen Street West, Toronto, ON M6K 1L6, and yeah, we take your privacy seriously.

When you reach out to us about a project or just browse our site, you're trusting us with some of your personal details. This policy breaks down what we do with that trust - no legal jargon overload, promise.

What Information We Actually Collect

We're not in the business of collecting data for the sake of it. Here's what we might gather:

Stuff You Give Us Directly
  • Contact details: Your name, email, phone number when you fill out our contact form or call us at (416) 555-0142
  • Project info: Details about your building project, property location, budget considerations - basically what you share during consultations
  • Communication records: Emails, meeting notes, design preferences you've told us about
Technical Stuff That Gets Collected Automatically
  • IP address and browser type
  • Pages you visit on our site and how long you stick around
  • Device info and screen size (helps us make the site work better on mobile)
  • Referring sites - like if you found us through Google or a partner's website

How We Use Your Information

We're not selling your data to random companies or anything shady like that. Here's the real deal on what we do:

Project Work

Responding to your inquiries, preparing proposals, managing your architectural projects from concept to completion

Communication

Sending updates about your project, answering questions, scheduling site visits

Website Improvement

Understanding which services people are most interested in, fixing bugs, making the site easier to navigate

Legal Compliance

Keeping records for contracts, building permits, and meeting Canadian privacy regulations

Who We Share Your Info With

We're pretty protective of your data, but sometimes we gotta share it to get the job done:

Project Partners: If you're working with us on a build, we might need to share relevant details with contractors, engineers, or heritage consultants who're part of your project team. They're bound by confidentiality agreements too.

Service Providers: We use some third-party tools for email hosting, website analytics, and project management software. These companies only get access to what they need to provide their services.

Legal Requirements: If the law requires it or if there's a legal dispute, we might have to disclose information. We really don't want to, but sometimes there's no choice.

Note: We'll never sell your personal information to marketing companies or data brokers. That's just not how we operate.

Cookies & Tracking Technologies

Yeah, we use cookies - and not the delicious kind. Here's what's happening:

Essential Cookies: These keep the site functioning properly. Can't really turn these off without breaking stuff.

Analytics Cookies: Help us understand which pages people visit most, how long they stay, where they're dropping off. We use this to make the site better.

Preference Cookies: Remember your settings like language preferences or if you've already seen certain notifications.

Most browsers let you control cookies through their settings. Just know that blocking all cookies might make some parts of our site not work as smoothly.

Your Privacy Rights

Under Canadian privacy law (and just because it's the right thing to do), you've got some solid rights:

Access Your Data

Request a copy of what personal information we've got on file for you

Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it

Delete Your Info

Ask us to delete your personal data (unless we legally have to keep it for contracts or permits)

Withdraw Consent

Change your mind about marketing emails or other non-essential communications anytime

To exercise any of these rights, just shoot us an email at info@kytheronquinthar.info or give us a call. We'll get back to you within 30 days.

How We Protect Your Information

We take security seriously, even though no system is 100% bulletproof. Here's what we do:

  • Encrypted connections (SSL/TLS) when you're browsing our site
  • Secure servers with regular backups
  • Limited access - only team members who actually need your info can see it
  • Regular security audits and software updates
  • Password-protected systems and two-factor authentication where possible

If there's ever a data breach (knock on wood), we'll let you know promptly and tell you what steps we're taking to fix it.

Data Retention

We keep your information only as long as we need it. For active projects, that means throughout the project lifecycle and for a few years after for warranty and legal purposes. If you've just inquired but didn't move forward, we'll typically keep that for about a year in case you change your mind.

After that? We securely delete or anonymize your data unless there's a legal reason to hang onto it longer (like building permits or contracts).

Third-Party Links

Our website might link to other sites - maybe material suppliers, partner firms, or resources we think you'd find useful. Once you click those links, you're on their turf and their privacy policies apply. We can't control what they do with your data, so check their policies if you're concerned.

Changes to This Policy

Privacy laws evolve, our business changes, and sometimes we need to update this policy. When we do, we'll update the date at the top and post the new version here. If there's something major, we'll probably send an email to let you know.

It's worth checking back occasionally to see if anything's changed - we try to make it as readable as possible.

Questions? Concerns? Let's Talk

If you've got questions about this privacy policy, want to access your data, or just need clarification on something - we're here for you.

Call Us

(416) 555-0142

Visit Our Office

1247 Queen Street West
Toronto, ON M6K 1L6
Canada

We'll do our best to respond within a couple of business days. If your question's urgent, calling is probably your best bet.

Bottom line: We respect your privacy because we'd want ours respected too. We collect what we need to do our job well, we protect it carefully, and we're transparent about our practices. If that changes, we'll let you know.